In the Sales and Billing Module - Undo an AR Cash Receipt payment and delete it.
- Unpost RC trans from GL.
- Look at ARCASH to get INV Trans # that was paid.
- Go to ARINVLIN and pull up Trans of Invoice and take out the amount paid while noting the RECNO value.
- Go to ARINVHDR for the Trans of step 3 and change amount paid and open amount.
- Go to ARAPPLY and pull REF that is the same value of RECNO from step 3 and change amount paid.
- Go to ARCASH and delete Trans # of cash receipt payment.
- If the original RC (cash receipt) created a credit memo, you will need to delete the credit memo transaction from the arinvlin and arinvhdr tables.