To add a Seagate ST14000NM001G-2KJ103 to the drive compatibility list. 


  1. Determine drive model and firmware version.

  2. Connect to Synology via SSH.

  3. Make a backup of /var/lib/disk-compatibility/rs3621rpxs_host_v7.db 

  4. Edit /var/lib.disk-compatibility/rs3621rpxs_host_v7.db using VI

  5. Add this line....

"ST14000NM001G-2KJ103":{"SN03":{"compatibility_interval":[{"compatibility":"support"}]},"default":{"compatibility_interval":[{"compatibility":"support"}]}}

  1. The end of the file should look like this.

}]}},"ST14000NM001G-2KJ103":{"SN03":{"compatibility_interval":[{"compatibility":"support"}]},"default":{"compatibility_interval":[{"compatibility":"support"}]}}},"nas_model":"rs3621rpxs"}

  1. Save file.   :wq

  2. Reboot Synology

  3. Cross Fingers






"ST14000NM001G-2KJ103":{"SN03":{"compatibility_interval":[{"compatibility":"support"}]},"default":{"compatibility_interval":[{"compatibility":"support"}]}},
"ST14000NM000J-2TX103":{"SN04":{"compatibility_interval":[{"compatibility":"support"}]},"default":{"compatibility_interval":[{"compatibility":"support"}]}}

"ST14000NM001G-2KJ103":{"SN03":{"compatibility_interval":[{"compatibility":"support"}]},"default":{"compatibility_interval":[{"compatibility":"support"}]}},"ST14000NM000J-2TX103":{"SN04":{"compatibility_interval":[{"compatibility":"support"}]},"default":{"compatibility_interval":[{"compatibility":"support"}]}},"nas_model":"rs3621rpxs"}