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When a report is run in Petroware and is on the screen but the Export button doesn't work.  To fix: Copy the dll files from c:\windows\crystal to c:\u...

When trying to run pwfix for an update if get error field 'LOCKED' not found. Go to control center,  database, tables, find the sysusers table, ri...

In the gateway servers if you need to update db2 configuration parameters and the control center is not  opening the databases do the following: Start Typ...

To filter log events, follow these steps: Click Start, and then click Control Panel.  Click Performance and Maintenance, then click Administrative Tools...

The default view of event logs is to list all its entries.  If you want to find a specific event, or view a subset of events, you can either search the log,...

Each log entry is classified by type, and contains header information, and a description of the event. Event Header The event header contains th...

By default, the initial maximum of size of a log is set to 512 KB, and when this size is reached, new events overwrite older events as needed.  Depending on...

On the citrix environment, go to Desktop.   Start, Run, Regedit.   Highlight HKey_Users, click on File, Load Hive.   Go up one directory, find t...

Client had run update, but then could not post in Petroware. Error: Invalid Call to  NextNumber (RDSYSTEM,RD_SY_TRANS). Unknown table/field combination.  ...

When trying to restore and getting user 'name' does not have authority to restore  or getting message that data has been interrupted. cmd prompt d...