Petroware

Access Violation Errors During Remote Desktop
Client MCX, user Christie was getting an access violation error when trying to run the  Operating Summary by Property Report (custom). I got her data here...
Fri, 21 Aug, 2020 12:00 PM
Access Violation Printing Reports
Incident: New workstation installs using Windows7 operating systems.  Printing any report from Petroware resulted in Access Violations at  Read Address ...
Fri, 21 Aug, 2020 12:00 PM
ACH Gateway Path for Saving Files
On the gateway servers for clients using ACH to save the files to  their directory use the following path: \\tsclient\y\ach where Y is  whatever drive t...
Fri, 21 Aug, 2020 12:01 PM
Issue: When restoring a DB2 bacukp you receive an error "SQL2570N"
Symptoms / Error When restoring DB2 backup you receive the error "SQL2570N An attempt to restore on target OS "NT-32" from a back...
Fri, 21 Aug, 2020 11:51 AM
ACH PDF Docs Cutting Off Data
Solution: We figured out what is most likely causing this issue for you.  If you change your computer display settings on your computer to Medium  or La...
Fri, 21 Aug, 2020 11:58 AM
Error Updating the Services File for Service Name db2c_DB2 with port 50000
An error occurred while updating the service file on the system for the service name db2c_DB2 with port 50000 When installing on Windows 7, just click...
Fri, 21 Aug, 2020 12:09 PM
AP Standard Invoices - overwritten due date
When setting up a new standard invoice, the due date is calculated from the  invoice date by the terms set up in the vendor master file.   The due dat...
Fri, 21 Aug, 2020 12:10 PM
AR Undo CR
In the Sales and Billing Module - Undo an AR Cash Receipt payment and delete it.  Unpost RC trans from GL.  Look at ARCASH to get INV Trans # that was...
Fri, 21 Aug, 2020 12:14 PM
ASP Client That Can Not Print
Open the 'Printers and Faxes' menu.   Right click on the printer they are trying to print from and click PROPERTIES. Then click on the ADVANCE...
Fri, 21 Aug, 2020 12:15 PM
BTNPrintCheck Access Violation
BTNPrintCheck access violation at address 4000572A in module 'rtl60.bpl'  Read of address xxxxxx This error was happening when trying to print  ...
Fri, 21 Aug, 2020 12:18 PM