Docuphase

Leadtools: The Library has Expired
Issue: Leadtools: The Library has Expired Date Documented: Symptoms / Error Leadtools error displayed when attempting to view a document. ...
Tue, 17 Aug, 2021 2:48 PM
Issue: Docuphase Subquery returned more than 1 value
Issue: Docuphase Subquery returned more than 1 value Date Documented: Symptoms / Error When searching for a document in the AP app we rec...
Mon, 17 Aug, 2020 2:13 PM
Issue: Duplicate documents created by Integra removal
Issue: Duplicate documents created by Integra removal Date Documented: 2 Oct 2018 Symptoms / Error In certain situations Integra can create a l...
Tue, 18 Aug, 2020 10:52 AM
Issue: Data Exchange fails with error "ERROR [22003] The conversion of the varchar value '' overflowed an int column."
Issue: Data Exchange fails with error "ERROR [22003] [Microsoft][ODBC SQL Server Driver][SQL Server]The conversion of the varchar value '<LARGE...
Tue, 18 Aug, 2020 4:42 PM
Issue: Scandox will not break out pages using a patch page
Symptoms / Error Scanning document in via Scandox using patch pages to break out separate documents fails. It fails to separate documents as well...
Wed, 26 Aug, 2020 3:21 PM
Issue: Data Exchange fails with a MI2 Login Error
Symptoms / Error Data Exchange fails.  Sends documents to manual indexing.  DataExchangeService.log reports "ERROR [08001] [IBM][CLI Dr...
Wed, 26 Aug, 2020 3:23 PM
Issue: Docuphase HTML5 Viewer crash when attempting to view document.
Symptoms / Error Docuphase HTML5 Viewer crash when attempting to view document. Error reported as ...   Exception message: Could not load file or as...
Wed, 26 Aug, 2020 3:27 PM
Issue: ODBC Connection fails in Scandox.
Symptoms / Error ODBC Connection fails in Scandox.  ApplicationServer.log file is reporting ERROR [IM014] [Microsoft][ODBC Driver Manager] The specif...
Wed, 26 Aug, 2020 3:32 PM
Docuphase - Event Log times off/incorrect
SOURCE: Case Update: 36202 - OAG: Event log times off by 2 hours  Event logs show Pacific time no matter the timezone in windows.   To correct t...
Wed, 26 Aug, 2020 3:37 PM
The DELETE statement conflicted with the REFERENCE constraint "FK_GroupPermissions_UserGroups".
The DELETE statement conflicted with the REFERENCE constraint "FK_GroupPermissions_UserGroups". The conflict occurred in database "espeed&quo...
Wed, 26 Aug, 2020 3:45 PM